Returns & Exchanges

由于本网站所销售产品均属于个人私密物品或消耗品，无法进行再次销售。为了保护您和他人的利益，产品一经售出，非质量问题，无法退换或退款。如果您发现因工艺或材料缺陷造成的产品质量问题，请在收到货七天内联系客服，经与生产厂家核实确认后属于严重质量问题无法使用的，我们将免费为您进行换新或者退还store credit.

Since all products sold on this website are personal intimate items or consumables, they cannot be resold. To protect your interests and those of others, once a product is sold, it cannot be returned or refunded unless there is a quality issue. If you discover a quality problem due to defects in craftsmanship or materials, please contact customer service within seven days of receiving the product. After verification and confirmation with the manufacturer that it is a quality issue rendering the product unusable, we will provide a free replacement or refund in the form of store credit.